Even though we live and breathe car buying, we know that from the customer’s perspective, purchasing a new car can be a daunting task. You likely have a lot of questions running through your mind, and you want to be sure you’re getting the best deal possible.
At Vanderstyne, we want to make your car buying experience is quick, hassle-free, and most of all, enjoyable. Here are 5 tips from our customer service team to help make your car buying experience better:
1. Do Your Homework
While it may seem obvious, you can improve your own car buying experience simply by walking into Vanderstyne knowing what model of car you’re interested in purchasing. Maybe you only have your selection narrowed down to two or three options. That’s fine! Having a clear sense of what you’re looking for and limiting your own choices from the get-go will make shopping faster and easier.
Once you have a sense of the type of car you want, you should then do some research on buying a used car vs. buying a new car. There are, of course, pros and cons to both, but knowing which option is better-suited for you before you arrive at the dealership will lessen stress, and make your shopping experience a little more enjoyable.
2. Know Your Budget
At Vanderstyne, we take pride in our variety of financing options, and our financing experts can always help you reach a plan that works well for you, no matter your financial situation.
But no matter what financing deal we can reach together, it’s important for you as a buyer to consider your own budget up front. Crunch the numbers before you look at the cars in person, and know the absolute maximum you’re willing and can afford to spend.
If you’re planning to purchase your car by using a loan, you could check your credit beforehand and get pre-approved. Then, you’ll be all set when you’re ready to talk numbers at the dealership.
3. Take it for a Test Drive
This may seem like another obvious piece of advice, but make sure you test drive the vehicle you’re thinking about purchasing before you decide it’s the one! And when we say test drive, we want you to really take it around the block.
It’s important for you to get a sense of how the vehicle will drive for you on a day-to-day basis. When you first get in the car, make sure you take the time to adjust the seat and the steering wheel to ensure you can find a comfortable position. Then, take the car for a spin in a way that will allow you to really get a sense of its handling. If you drive on highways everyday to get to work, take the car out on the nearest highway. Get a sense of how responsive the brakes are, and how quickly the gas catches, and make sure it all feels right to you before you’re sold on it.
4. Ask Questions
Don’t be shy! Our sales associates are here to answer all of your questions. And if there’s one they can’t answer, they’ll work hard to get it answered for you from one of our other experts.
For example, our service department can answer any questions you might have about the mechanics or maintenance of a vehicle. And our finance department will take care of all your credit, pricing, and purchasing questions.
Certainly, when you’re buying a used car as opposed to a new car, there are many more maintenance and functionality questions to ask. But no matter what type of car you’re purchasing, we want you to leave Vanderstyne feeling confident in both your selection and experience.
5. Stay in Touch
Once you’ve driven home the new car of your dreams, stay in touch — tell us how you like it! Any feedback you can give us on your car buying experience and your car itself is valuable. Don’t be a stranger!